1. Introduction

At EngineX3D, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase digital 3D models, or request support.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information for legitimate business purposes:
– Personal Data: Name, email, billing information, and order history when you make purchases.
– Technical Data: IP address, browser type, device type, and access times.
– Support Requests: Information you provide when contacting us via email or Discord.

We do not collect more information than necessary for fulfilling orders, providing support, and improving services.

3. Use of Your Information

Your data is used solely to:
– Process purchases and provide access to digital products.
– Respond to support inquiries, including via Discord for faster assistance.
– Send important updates related to your orders or the website.
– Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

Personal data is retained only as long as necessary to complete orders, provide support, and comply with legal obligations.

You may request deletion of your personal information at any time by contacting us at enginex3d@gmail.com.

5. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or misuse.

while we strive to protect your information, no online system is completely secure. Users acknowledge this inherent risk.

6. Third-Party Services

We may use third-party services such as payment processors or hosting providers. These services have their own privacy policies. EngineX3D is not responsible for their practices.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

8. Updates

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.

9. Contact

For any questions about your personal data or this Privacy Policy:
Email: enginex3d@gmail.com
Discord: Discord Link (fastest support)